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Metro Manila (CNN Philippines, November 25) - Concerns or complaints regarding government services is now just one text away to the 8888 Citizen’s Complaint Hotline, the national 24/7 public service hotline.

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Presidential Spokesperson Harry Roque said that complaints sent via text message are free of charge. It had its soft launch on Nov. 3.

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“Citizens can now simply text 8888 from both Globe and Smart and their affiliate telcos and raise their concerns, complaints and grievances on graft and corrupt practices by government officials and employees and slow and inefficient delivery of government services and requests for government assistance — free of charge.” said Roque in a statement.

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The 8888 Citizen’s Complaint Hotline was institutionalized via Executive Order No. 6, signed by President Rodrigo Duterte in October 2016.

Roque said this move will enhance the administration’s “good governance drive.”

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“Those who are corrupt, lazy, incompetent in the government, be forewarned,' he said. 'You are now one text away.”